ESO System Data Sync
First, at this window you will need to type in your Login Info, but do not login.
Next, with the login credentials typed in, locate your computer mouseand move above to the top right hand corner of the screen. Click on the Round Circle icon then click update system data.
This step may not work if you just reset your password or, if you are newer to a location, no problem. Contact firstname.lastname@example.org or 281-771-7829 and he will walk you through the process.